We strongly recommend to read MP4-Converter FAQ section to see if your question has already been answered:
Q: The software asks for a license code. Do I need a license code to try the software?
A: No. You can try the software trial version without a license code. It has 30 seconds conversion limitation for audio files and 3 minutes for video. After the program activation, it will convert
your files completely.
Q: What are the system requirements?
Minimum system requirements are: Windows Vista x32/x64, Windows XP x32/x64, Processor 1GHz Intel/AMD processor or above RAM 256MB RAM (512MB or above recommended), free
hard disk 30MB space for installation, Windows Media Player, QuickTime Player or Real Player installed (depending on the file format you're converting)
Q: What kind of files can MP4-Converter convert?
MP4-Converter can convert any file that can be played in Windows Media Player, QuickTime Player or Real Player on your PC, e.g. DRM protected and non-protected WMA, M4P, M4B, AAC,
WAV, MP3, OGG, OMA, WMV files etc. MP4-Converter also supports Real Audio files and audio books (Audible, iTunes, OverDrive etc.)
Q: What output formats does MP4-Converter support?
For audio conversion MP4-Converter output formats are MP3, WMA, M4A (MPEG4 AAC) and WAV, for video conversion - MP4, AVI (DivX) and WMV.
Q: Why can't I convert my files?
Please be sure you can play your files in Windows Media Player, QuickTime Player or Real Player (depending on the file type) on your computer. If you can do this, MP4-Converter must
convert these files.
Q: Can I copy my DRM protected files to iPod?
Yes, you can copy DRM protected files to your iPod after you have converted them with MP4-Converter.
Q: Can I burn my DRM protected music to CD?
Yes, you can burn your songs to CD, after you have converted them with MP4-Converter.
Q: Does MP4-Converter preserve ID3 tags and album art?
Yes, it does.
Q: How do I achieve the best conversion quality?
Please check your MP4-Converter settings, select the highest compression quality and make sure that your PC is not used by any CPU-intensive tasks during the conversion process.
Q: I didn't get my license code!
Please e-mail support@mp4-converter.info, describe your problem and provide us with your order details (your full name, e-mail address, order/reference number).
Q: Can I use my MP4-Converter license code on multiple computers?
No. One license code can be activated only on one PC.
Can I convert video files with MP4-Converter?
Yes, you can. Please note that you need MP4-Converter Ultra edition for this. Among others formats are supported: M4P, WMV, M4V, AVI, FLV, MKV, RM, DivX and many others.
Q: I can't find MP4-Converter YouTube Ripper!
MP4-converter YouTube Ripper is a plug-in for Internet Explorer. You can convert and save the desired video clips by clicking "Rip YouTube File" button in Internet Explorer window.
In case you haven't found the answer, please send your detailed problem description to support@mp4-converter.info. Please provide as much information as you can and we will assist
you as quick as it's possible.
Don't be restricted. Make free your music and video with MP4-Converter!
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